eventhorizon1984 web store FAQ section

In the case of game miniatures, yes. The eCRATER site does allow combined shipping. For most game figures, shipping & handling represents the cost of 1 pound of figure(s). The following is the approximate number of individual figures per pound. Not included are the large packaged figures or sets. HeroClix: 13 Non-unique regular size 6 Unique or large size Lord of the Rings: 12 regular single hex base size 6 large double hex base size Mage Knight: 13 figures MechWarrior: 5 Mechs 10 Vehicles/Tanks 16 Infantry

Package insurance is provided FREE to our customers. Orders are insured through U-PIC (Universal Parcel Insurance Coverage ( http://www.u-pic.com ).

* A return request must be sent within two (2) weeks of delivery. Buyer must obtain a return authorization first. * CDs, DVDs, audiotapes, videotapes and video games must be returned unopened. Items that have been removed from their plastic wrap cannot be returned. * Upon return receipt of merchandise, a refund for the purchase price will be issued.

We ship using one of the following: * U.S. Postal Service Priority Mail * U.S. Postal Service 1st Class Mail * UPS Ground * U.S. Postal Service Global Priority Mail * U.S. Postal Service International Air Mail

Total shipping cost is based on combined order weight. This may vary depending on how heavy or light the items are. Shipping is NOT calculated by taking the listed shipping and multiplying it times the number of items. SEE ALSO: Can multiple figures be bought for the same listed shipping cost?

We vigorously pursue prosecution in All fraud cases.

An item is significantly not as described if the seller clearly misrepresented the details of the item in a way that affects its value or usability. Please note that this does not include cases where you are disappointed with the item and or it did not meet your expectations. If the buyer and seller cannot resolve the issue on their own, PayPal will determine at its discretion if the item is significantly not as described. https://www.paypal.com/us/cgi-bin/webscr?cmd=_help&nodeid=56425&leafid=78766&prior_transaction_id=955433&answer_id=16777216

Overall our product prices on eCRATER are lower than the product prices on eBay (World_Securities). In some cases: Sell on eBay, pay eBay fees on sale. Sell on eCRATER, pay no eBay fees on sale, pass savings on to customer. In other cases: We want customers buying from us on eCRATER, instead of on eBay. Want a good deal? Check our eCRATER store first.

We are a Non-Smoking, smoke free operation.

While there is no guarantee your offer will be accepted, we are open to receiving reasonable offers for many of our products.